Frequently Asked Questions

General FAQ

I get information intuitively in many different ways, including pictures, sensations, words, smells, tastes, & feelings from your animal.
I can support you and your pet through the healing process, if they are ill. I can help pinpoint the area of a medical issue, if conventional testing has not and the underlying cause of the ailment has not been found. I have also had instances of feeling issues before they have occurred physically in the animal and have been able to point those areas out.
If your pet is transitioning, I am able to ease their crossing and provide support not only to your pet, but also to you- before, during, and after, if you so desire.
I can help facilitate a solution for an pet who is having behavioral issues, such as aggression or anxiety.
I am a voice for an animal that is experiencing or has experienced a life change, like relocation, divorce, or the death of a family member.
I provide support and insight for a lost/missing animals.
I can reconnect you with an pet that has already crossed over the Rainbow Bridge.
The belief that energy must flow freely for optimal body function, energy work can alleviate stress, lessen anxiety,promote well-being, & encourage the body’s natural therapeutic response.
I am skilled in many energy work modalities- such as E.F.T./Emotional Freedom Technique and Therapeutic Touch; I am also a Shamballa Reiki Master, to name some.
The short answer is no, it will not affect either. I have worked in remote sessions successfully with animals who are living far from me, which is noted in some of my testimonials.
No. Every animal has the right to tell his or her story and deserves respect. I have worked with a variety of animals in addition to the domestic variety, including llamas, emu, bears, lions, tigers, snakes, and hedgehogs, and I do not consider one more superior to the other. I also work with humans, as the need arises.
I am where you are. My work is done remotely. I am available worldwide via audio call.

Payment, Cancellation, & Rescheduling

Payment is required for all booking options at the time of checkout. You must purchase your booking or package before being able to schedule your appointment.
Yes, payment options via Klarna & Afterpay are available at checkout.
You can reschedule a booking appointment up to 72 hours prior to the appointment start time.
You can cancel a booking appointment up to 72 hours prior to the appointment start time.
Unfortunately, after a session has been completed, no refunds are possible. If you wish to cancel leading up to a session please refer to the "How far in advance can I cancel an appointment?" section in the FAQ.

REFUND POLICY:
ALL SALES ARE FINAL. NO REFUNDS ARE POSSIBLE AFTER A SESSION HAS BEEN COMPLETED.

Lost / Missing Pets FAQ

The base price for the Lost / Missing Pets service is $535, for 3 1/2 hours.
There is no guarantee that your pet will be found or returned.
No
No
No, pets have free will like us. I can’t MAKE them do anything.
No. If your pet sees a sign of some sort, then I am able to “see” and describe it.
No.
No, it’s not okay. I need to be a blank slate and use my intuition, NOT pictures or video. I’m working with your pet’s energy, NOT a physical location. I’m an animal communicator, not a tracker.
It doesn’t matter—I work with your pet’s picture, using my intuition. Distance doesn’t effect what information I get or how much.
No.
No. If you need follow up, we need to schedule another session, subject to our mutual schedules.
No.
No. I place positive energy around your pet, but I am not in constant contact with your pet the same way you’re not always on the phone with one of your family members.
No. I have to specifically focus on YOUR pet to get information from your pet. Contrary to what the movies would like us to think, I’m not always acting as an animal communicator; sometimes I’m just a human being like you.
Unfortunately, I will have to tell you.
Yes. I feel in my body what your pet is feeling.
Yes, and I will do energy work on your pet to help alleviate stress.
Your pet already knows, but I can remind him of this.
Yes.
Yes.
I will give you “clues” that I have received, as well as map dowse to help you determine your pet’s location. Information I have gotten has impacted countless pet/family reunions around the world.
Yes.
Yes.
No, I don’t give referrals for either.
Please don’t. What you send will “cloud” any images I have “seen.”
We can schedule another session, subject to our mutual schedules.
I know your pet is missing, and I’m really sorry you’re in this situation, which is why I have done my best as an animal communicator to help you. We can talk more, but we have to schedule a time to talk.
I will schedule your appointment as soon as possible; many times this is within 48-72 business hours